Effective Date: February 21, 2025

1. Overview
At MyKarisJewelry.com, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a return and refund policy under the conditions outlined below.

2. Eligibility for Returns

  • Items must be returned within 30 days from the date of purchase.

  • The jewelry must be in its original condition, unworn, and with all original packaging and tags intact.

  • Custom-made, engraved, or personalized jewelry is non-refundable and non-returnable unless defective or damaged upon arrival.

  • Sale items and gift cards are final sale and cannot be returned.

3. Return Process

  • To initiate a return, please contact our customer service at 2karisjewery@gmail.com with your order details and reason for return.

  • Once approved, you will receive return instructions, including the shipping address.

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

4. Refund Policy

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 15 business days to the original payment method.

  • Shipping fees and any applicable handling charges are non-refundable.

5. Exchanges

  • We offer exchanges for defective or damaged items only. If you need an exchange for the same item, contact us at 2karisjewelry@gmail.com within [Insert Number] days of receiving your order.

6. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please notify us within 7 days of delivery with clear photos of the item and packaging. We will arrange for a replacement or refund at no additional cost.

7. Cancellations

  • Orders may be canceled within 48 hours of purchase. After this period, cancellations are not guaranteed as processing may have begun.

8. Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us at:
Email: 2karisjewelry@gmail.com

Thank you for shopping at MyKarisJewelry.com! We appreciate your business